When taking a new, business critical, cloud-based CRM and membership management system from an innovative but relatively small software vendor, it was important to safeguard services and operations against vendor failure.
SES provided a SaaS Escrow Agreement that not only secured the system source code but captured Active Nation’s customer data on an agreed frequency. Should the vendor cease to operate, Active Nation would be able to access everything needed for their business continuity from SES.
Active Nation was able to utilise the expertise and technological advantages of a smaller software vendor, safe in the knowledge that the SES SaaS Escrow protected against the vendor failing to meet their commitments and Active Nation’s business continuity was secured.
“SES implemented SaaS Escrow to protect our system and all our customer data.”
Active Nation is a registered charity committed to inspire the nation to improve health and well-being.