Stressed Exits & The Burden of Continuity
Published on 01/04/2023
So, you’re bringing on a new, mission critical, supplier. You’ve spent a year reviewing the market, identified the right choice and after long negotiation, you’re close to completing the contract. There’s just one requirement left, business continuity. You need to ensure that if the supplier goes down, they don’t take your operations with them. For most, Software Escrow is the answer. It secures the supplier’s IP and can even document how the pieces fit together. But when somebody needs to save the day, who is going to take responsibility? And who could possibly manage it? The answer for a lot of companies is, you’re on your own.
The conventional wisdom is that the supplier’s team will be available. You’ve got a relationship, they’ll be looking for work. Hire them. But if they saw the sands shifting they could already have another job. If everyone else has the same idea, you could find yourself in a bidding war where all but one will lose. And what if they simply have plans of their own? This approach can’t be relied upon. The next best answer is often to look to existing partners. They have the skills, but are unlikely to be familiar with the technology and would be averse to firm commitments. That leaves Bob, in IT. Great, when you’ve forgotten your password. But when it comes to the crunch, can you really rely on him recovering and supporting an unfamiliar, mission critical system? And going with Bob has the same problem as everyone else, you can’t test that it will work. Testing is fundamental to all effective continuity plans.
That’s why SES created C365. Under this market leading service, SES takes responsibility for ensuring that when your supplier falls down, your business won’t. Our team of experts work with the supplier in advance to ensure we can recover your system for you. We have access to the IP and importantly, we can test everything to make sure there are no surprises. That’s saving the day. That’s managed continuity. That’s resilience, smarter.
PROTECT YOUR IT ASSETS. RECOVER FROM DISASTER. FASTER